Asia Eurasia Regional Operations Advisor
Asia Eurasia Regional Support Network (ResNet)
Phnom Penh, Cambodia

Pact Values and Supports a Diverse Work Environment
 
Position Summary: The Regional Operations Advisor will be experienced in administration, human resources, procurement, contracts, finance and grants management so as to provide guidance, technical assistance and training in operations to country-level Pact staff in Asia and Eurasia as appropriate. The Regional Operations Advisor will also be responsible for arranging assistance in security, internet & communications technology and other operational fields for field offices. The Asia Eurasia Regional Operations Advisor is part of the Regional Support Network (ResNet), working under the direction of the Regional Grants Advisor and working closely with the Director of Grants & Contracts.

Core Values: Pact employees embrace the following core values as representatives of the institution:

• all people have a right to participate in decisions affecting their lives;
• gender equity is mandatory for social transformation;
• resources are allocated in a transparent manner, guided by accountability to our clients and Pact’s role as steward of resources intended for the poor;
• diversity in background, gender and age strengthen our capacity to be wise managers of public and private funds;
• teamwork and collaboration shape our day-to-day working relationships;
• innovation and risk taking to achieve impact and broad scaleable results drive strategic priorities;
• gathering and sharing information are primary roles for all employees;
• staff growth and advancement are a priority, including training and professional skills building to increase knowledge and competence and to stay abreast of new developments, especially in technology;
• a healthy balance between work and life outside of work must be maintained for work satisfaction and fulfillment.

Specific Duties and Responsibilities
The Operations Advisor is an advisory position. As an advisor, the Operations Advisor will collaborate with the Resnet team to provide advice and capacity building services to both Pact Headquarters and Pact Field Offices in Asia Eurasia on issues regarding operations. 
 
Collaboration with Pact Headquarters:  The responsibility of establishing policy remains with Pact Headquarters.  The responsibility for implementation rests with Country Directors, and through them, the staff that they supervise. The Operations Advisor acts as an intermediary between Head Quarters and Field Office staff and as a resource to assist with training and mentoring.

Collaboration with Pact Field Offices: The Operations Advisor is invited by Asia Eurasia Region Country Representatives to assist with implementation and training of field office staff and their sub-recipients on Pact operational policies and procedures including administration, finance, contracts, grants management, human resources, internet & communications technology and procurement.  The Country Representative invites the Operations Advisor because s/he does not have sufficient time or resources to undertake the operations assessment and training him/herself.  The Country Representative and Operations Advisor agree on a scope of work and the Operations Advisor then works directly with the field office staff to identify the person best suited to address these needs. The Operations Advisor oversees the development, review and implementation of operation policies and procedures. Once this is completed, the results and recommendations are presented to the Country Representative in the form of a trip report. This trip report is also provided to other members of Regional Support Network as well as the Vice President Asia Eurasia, Regional Finance Advisor, Regional Grants Advisor, Director of Grants and Contracts and the Senior Compliance Officer.

Responsibilities

• Work with Pact HQ to develop and/or revise written policies for administration, finance, human resources, procurement, security, grants management, internet technology and communications and any other operational fields as needed.
• Advise Pact HQ on changes or improvements to Pact HQ and field policies based upon field office feed back.
• Work with Pact field offices to convey Pact HQ policies and assist in the development of efficient procedures that are in line with Pact policies.
• In collaboration with the Director of Grant Making, develop sub-grants training materials for Pact field office staff.
• In collaboration with the Director of Grant Making, develop sub-grants training materials for Pact sub-grantees.
• In collaboration with Programs and Platforms, develop training materials in other operational areas, such as human resources, procurement, finance, etc. for Pact field office sub-recipients.
• Provide training and mentoring to Pact field office staff.
• Provide training to Pact field office sub-recipients.
• Build training capacity of Pact field office staff to carry out sub-recipient training.
• Coordinate with HQ with the management of start-ups in Asia Eurasia countries.
• Coordinate with HQ with the management of close-outs in Asia Eurasia countries.
• In operational areas in which the Operations Advisor may not have direct experience, draw up scopes of work, vet SOWs with country representatives and ResNet colleagues, identify outside consultants who have the skills to implement the work, manage the consultant and ensure deliverables are in accordance with the terms of the contract.
• Make regular visits to field offices in the Asia Eurasia region to provide direct technical assistance or facilitate trainings.
• Document all visits, activities, findings, recommendations and follow-up visits in trips reports.

Other

• Perform other duties as assigned.
• Perform all work safely and maintain a safe working environment.
  Maintain electronic and hard-copy files in accordance with Pact Asia Eurasia Regional policies and procedures.

Qualifications and Requirements

• Strong operations background
• Experience working with subcontracts including in-depth knowledge of USAID regulations,
• Experience developing USAID-funded subcontracts
• Proficiency in word processing, spreadsheets and databases
• Internal and external operations and finance audit experience
• Ability to establish and sustain interpersonal and professional relationships
• Strong written and oral communications skills
• Strong analytical skills
• Extensive training curriculum development and implementation experience
• Experience with civil society NGO sector a plus, including local nascent organizations
• Ability and willingness to live and travel extensively in Asia
• Fluency in written and spoken English
• B.S. in a related field, Master’s preferred
• Minimum of 5 years of relevant experience

To apply for this position, please fill out the online application.

Due to the high volume of applications we can only contact those who will be involved in the interview process.