  CSL Rule of Law: Labor Justice Advocacy in the CAFTA-DR Signatory Countries Programs CSL Rule of Law: In the News Ombudsman Office in Costa Rica Thanks Pact Ombudsman Report to Costa Rican Congress GuatemalaPact is building the capacity of public defenders and free legal assistance providers through specialized labor law trainings and donations of legal reference materials, computer equipment and case management software. Pact has assisted the legal clinic of San Carlos University in entering and managing labor disputes, and it has also helped train Ombudsman offices in interest-based bargaining, a tool for resolving labor disputes. Pact works to develop the capacity of women leaders from workers’ organizations, training them on self-esteem, leadership and labor laws. Additionally, Pact has helped support a media campaign entitled “Access to Labor Justice for Women Workers, a Human Right,” with spots appears on television and radio, as well as trained the Ombudsman Office on labor justice that concern issues of gender, migrants, the disabled and indigenous groups. With Pact’s advocacy efforts, the Ministry of Labor of Guatemala signed an agreement to support legal assistance at the University of Rafael Landivar, the University of San Carlos, and the University of Mariano Galvez, increasing access to free consultations for workers on labor justice issues. To achieve this, Pact has partnered with the following organization:
Success Story - University San Carlos The People’s Legal Clinic at the San Carlos University of Guatemala offers legal assistance to low-income workers and has been working with Pact since SIADELCA, a software system to manage labor cases, was installed in their offices in September 2009. Thanks to the Pact project, the institution is able to manage a higher number of labor related cases and offer a personalized attention to workers. As observed by the Director of the clinic, compared to statistics of previous years, the SIADELCA software has allowed them to have more accurate and reliable data about active labor rights cases, providing the staff the necessary information to more efficiently move the cases through the justice systems
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