Organizational Capacity Assessment (OCA)

Pact's unique methodology for organizational capacity assessment and strengthening (OCA) helps organizations anticipate and overcome the greatest barriers to organizational change and growth. Through a guided self-assessment and planning process, organizations reflect upon their performance, and select the tools and strategies they need to build capacity and broaden impact.

Pact's OCA is the product of ten years of research and field practice in partnership with the Education Development Center and USAID's Office of Private & Voluntary Cooperation. Hundreds of local and international NGOs, private-sector corporations, and municipal governments around the world have used our methodology.

OCA is a four-staged process that includes:

• Participatory tool design that empowers organizations to define the critical factors that influence their performance and to identify relevant indicators for evaluating their competency.
• Guided self-assessment that leads employees, board members, and constituents through structured discussions followed by individual scoring on a series of rigorous performance indicators.
• Data-guided action planning that provides organizations with an opportunity to interpret the self-assessment data and set change strategies most appropriate to their environment.
• Reassessment for continual learning that allows organizations to monitor change, track the effectiveness of their capacity-building efforts, and integrate new learning as their needs change and capabilities increase.

For more about our Assessment and Change Management services, click here.